What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please contact firstname.lastname@example.org!
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact Printful at email@example.com with photos of wrong/damaged items and they’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please contact Prinful via firstname.lastname@example.org within a week after receiving your order. Include your order number and photos of the mislabeled item, and they’ll send you a new one, or issue a refund!
RETURNS & REFUNDS
Do you allow refunds/returns?
All sales are final. We do not offer refunds/exchanges, nor do we allow cancellations/ returns. Once your order has been placed and shipped, it is final. WatsonTunez.store reserves the right to refuse any returns at any time.
Digital Products Refund Policy
Purchase Terms of Agreement:
The purchase of digital products, including music (Wave, MP3, .Zip formatted downloads), PDF downloads, and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.
Payment + Refund Policy for Digital Products
All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases in digital format made on www.watsontunez.store (or watsontunez.com) are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.
Watson Tunez Storefront reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.
Delivery of Digital Products
If you do not receive the digital product link within 12 hours upon purchasing, you can immediately contact email@example.com with your transaction/payment details to ensure your product is delivered as soon as possible.